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Everdial offers career choices around the world. Search for opportunities available in your country, or based in your field of expertise, you’re just one click away from the career where you can explore your unique passion. At Everdial, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.

Positions

Online Data Research

Job Summary:
Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you!
A Day in the Life of a Personalized Internet Assessor:
  • In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool
  • Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself.
  • Educate customers on promotions, new arrivals, and product benefits to enhance their shopping experience.
Qualification path:

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process.
This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements
  • Working as a freelancer with excellent communication skills in English.
  • Active use of Gmail and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
  • Being a resident in the United States for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the US.
  • Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on.

Join our team today and start putting your skills to work for one of the world’s leading search engines.

The estimated hourly earnings for this role are 14 USD per hour.

Apply

Retail Support Specialist (English)

Job Summary:
The Retail Support Specialist (English) Groceries plays a key role in delivering outstanding customer service within the grocery department. This role focuses on assisting customers, ensuring product availability and presentation, and supporting the overall shopping experience. You will be a knowledgeable, approachable, and proactive presence on the shop floor, helping to drive satisfaction, loyalty, and sales.

Key Responsibilities:
  • Customer Service & Engagement:
    • Serve as the first point of contact for customers in the grocery section, offering product guidance, answering questions, and assisting with special requests over the phone.
    • Handle customer inquiries and complaints promptly, professionally, and with a problem-solving attitude.
    • Educate customers on promotions, new arrivals, and product benefits to enhance their shopping experience.
  • Product Knowledge & Recommendations:
    • Stay informed about grocery products, including dietary options, local sourcing, and customer favorites.
    • Recommend alternative items or complementary products based on customer needs.
Qualifications:
  • High school diploma or equivalent.
  • Intermediate-Advanced English level
Apply

Shipping Customer Service Specialist

Job Summary:
We are looking for a reliable and service-oriented Shipping Customer Service Specialist to join our customer experience environment. This role involves assisting customers with shipping inquiries, tracking packages, resolving issues, and providing accurate information regarding logistics and delivery services. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage customer concerns efficiently while maintaining a positive and professional attitude. This position is key to ensuring a seamless and supportive shipping experience for all customers.
Key Responsibilities:
  • Handle shipping and tracking inquiries with precision and professionalism.
  • Process and resolve lost package claims and delivery delays.
  • Manage customer account inquiries and shipping documentation.
  • Document shipping incidents and maintain accurate case records.
  • Provide guidance on packaging and shipping options.
Qualifications:
  • Education: Minimum High School Diploma or equivalent certification required.
  • Language: English B2 Spoken & Written (CEFR).
Apply

Internet Safety Evaluator

Job Summary:
In this job you will be evaluating and providing feedback on online video search results in order to improve their content and quality. A very important aspect of this role will involve reviewing and evaluating the video content of potential upsetting or offensive material to make internet browsing safer and more secure for all users. Through reviewing and rating video content found in search results for relevance and quality, you will be making a valuable contribution by helping to improve the overall user experience and protecting users from viewing unsuitable material.
Perks of being an Internet Safety Evaluator:
  • Earn extra income working remotely from the comfort of your own home.
  • Have the freedom to choose your own working hours to suit your own lifestyle.
  • Be a part of a community and access our well-being initiatives.
  • Contribute to the development of the AI ecosystem.
Requirements
  • Working as a freelancer with excellent communication skills with full professional proficiency in English.
  • Being a resident in the United States for the last 3 consecutive years.
  • Familiarity with current and historical business, media, sports, news, social media and cultural affairs in the United States.
  • Having an understanding of various social media environments and dynamics, including memes, virality, and other trends.
  • Active use of Gmail, Google+, other forms of social media and experience in use of web browsers to navigate and interact with a variety of content.
  • Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher) and a personal computer with antivirus software to work on. You’ll need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.
apply

Human Resources, Recruitment Analyst

Position overview:
The position is part of the Talent Acquisition department within Human Resources. A recruiter is responsible for managing candidates from various sources (Internal and external), verifying their evaluations, and conducting competency-based interviews to ensure that the best candidates are hired for every specific opening. The Recruiter will work closely and collaboratively with department managers, providing daily updates on each requisition ́s progress, challenges, and risks. Their main goal is to ensure our company attracts, hires, and retains the best employees, while growing a strong talent pipeline for future requisitions.
Requirements & Core Competencies:
  • Schedule flexibility (Monday – Saturday)
  • Managing self-development
  • Embracing technology
  • Focusing on customers
  • Giving support
Knowledge:
  • Excel – Intermediate
    • Function (Sum, Average , Maximum, Minimum, etc. )
    • Preparation and presentation graphics
    • PivotTables
    • Find the data value by: VLOOKUP.
    • Conditional Format
  • Massive recruiting, recruiting innovative techniques, psychometric evaluations knowledge is a plus
apply

Tech Support Representative

Job Summary:
We are seeking a skilled and customer-oriented Technical Support Specialist to join our team environment. This role involves providing high-level technical assistance to customers, troubleshooting issues, and offering effective solutions to ensure optimal product performance. The ideal candidate will have strong problem-solving skills, a deep understanding of technical systems, and the ability to communicate complex information clearly and efficiently. This position is essential in maintaining customer satisfaction while addressing and resolving technical concerns in a timely manner.
Key Responsibilities
  • Provide expert technical guidance for internet, TV, and phone services.
  • Diagnose and resolve complex connectivity and equipment issues.
  • Ensure consistent handling of technical escalations and troubleshooting.
  • Maintain updated knowledge of technical systems and procedures.
  • Conduct systematic follow-ups on resolved technical issues.
Knowledge:
  • Language: English B2 Spoken & Written (CEFR).
  • Schedule flexibility (evenings, weekends and holidays).
  • Education: Minimum High School Diploma or equivalent certification required.
apply

Car Rental Experience Specialist

Job Summary:
We are looking for a Car Rental Experience Specialist (English) to provide top-tier customer service for a leading car rental company. In this role, you will assist customers with reservations, rental modifications, billing inquiries, and general support. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities
  • Assist customers with booking car rentals, modifying reservations, and processing cancellations.
  • Provide accurate information regarding rental policies, insurance options, vehicle availability, and pricing.
  • Address customer inquiries via phone, email, and chat while ensuring a seamless rental experience.
  • Handle escalations professionally, resolving issues related to billing, damages, and service concerns.
  • Collaborate with internal teams to ensure smooth operations and customer satisfaction.
Requirements:
  • Ability to remain calm under pressure and handle difficult situations with professionalism.
  • Education: High school diploma or equivalent
  • Languages: Fluency in English is required.
  • Strong problem-solving and multitasking abilities.
apply

Medical Advisor

Job Summary:
We are seeking a highly skilled and compassionate Medical Advisor to join our customer experience (CX) team environment. This role involves providing expert medical advice, addressing customer inquiries, and offering guidance on healthcare-related issues. The ideal candidate will possess strong clinical knowledge, excellent communication skills, and the ability to provide clear and reliable information to ensure optimal customer satisfaction. This position is perfect for individuals with a background in healthcare who are passionate about supporting customers and improving health outcomes in a fast-paced, service-driven environment.
Key Responsibilities
  • Provide expert medical guidance and support via inbound calls.
  • Process and resolve medical service and care option questions.
  • Ensure consistent handling of healthcare-related escalations.
  • Contribute to the development of healthcare support resources.
  • Monitor and enhance customer care experiences.
Requirements:
  • Schedule flexibility (evenings, weekends and holidays).
  • Work Modality: Must be flexible to work on-site.
  • Education: Minimum High School Diploma or equivalent certification required.
  • Language: English B2 Spoken & Written (CEFR).
apply
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